Why do I see “Discount code isn’t available to you right now” when I try to enter the coupon code?

If you see this notice, it means the coupon code you’ve received cannot be redeemed for that order. 

Common issues with promo codes:

  • Items must meet all coupon criteria as stated in the coupon offer which includes, but are not limited to, minimum and/or max purchase requirements, collection/item restrictions. Please read the email to get more information about the eligible items for which you can apply the coupon.
  • You’ve already used the code. Our coupon codes can only be used once, so if you’ve ever used the code in the past then it won’t work again.
  • You haven't entered the code exactly as it was advertised - Try copying and pasting it and don't leave any extra characters or spaces.
  • The coupon has expired.  All coupons have an expiration date, make sure you use them before the expiration date. 
  • Coupons can only be redeemed by you through your Macorner account and its associated email. Please use the same email as you received the coupon when checking out.
  • Some promotion is only for subscribers, you can sign up here before using the exclusive coupon.

 

If you check all of the above and and still have trouble using a coupon, feel free to submit a ticket here. Please fill in all the required fields and attach a screenshot of your checkout page that shows the promo code and all items in your cart.