This article outlines how you can redeem a coupon you’ve received and begin your shopping journey at a discounted price. The article below includes answers to some of the frequently asked questions we receive about redeeming coupons.


How do I redeem my coupon?

After you have selected the item(s) you'd like to purchase, please proceed to the checkout page, and enter the coupon code in the "discount code" box. Once you've entered the coupon code and clicked "apply" your total will reflect the applied discount.

 

Can I use more than one coupon at a time?

Only one coupon may be used per purchase.


Can I use my coupon with any item?

You can use your coupon with any item(s) that meets the offer's eligibility requirements. Eligibility requirements will vary depending on the offer. To see if an item is eligible for a coupon, please refer to the coupon criteria stated in the email.


Can a coupon be redeemed more than once?

Most Macorner coupons are limited to one-time use. If you cancel the order, the coupon cannot be reimbursed.


Do I need to copy and paste some coupon codes?

You can copy or retype the coupon. if you retype it, beware of all letters and numbers. Some coupons can be automatically applied when you click the link in the emails.


Do coupons expire?

All our coupons have an expiration date, which is listed on the coupon.


Can I give my coupon to someone else?

Coupons can only be redeemed by you through your Macorner account and its associated email. Therefore, it cannot be resold or transferred in any way. Please use the same email as you received the coupon when checking out.


Do I need to have a Macorner account to use a coupon?

See coupon terms and conditions for eligibility requirements, including whether a registered account is required for redemption. Some promotion is only for subscribers, you can sign up here for exclusive offers.


Why am I unable to apply the collected coupon when making a purchase?/ Why do I see “Discount code isn’t available to you right now” when I try to enter the coupon code?

If you see this notice, it means the coupon code you’ve received cannot be redeemed for that order.

Common issues with promo codes:

  • Items must meet all coupon criteria as stated in the coupon offer which includes, but are not limited to, minimum and/or max purchase requirements, collection/item restrictions. Please read the email to get more information about the eligible items for which you can apply the coupon.
  • You’ve already used the code. Our coupon codes can only be used once, so if you’ve ever used the code in the past then it won’t work again.
  • You haven't entered the code exactly as it was advertised - Try copying and pasting it and don't leave any extra characters or spaces.
  • The coupon has expired.  All coupons have an expiration date, make sure you use them before the expiration date. 
  • Coupons can only be redeemed by you through your Macorner account and its associated email. Please use the same email as you received the coupon when checking out.
  • Some promotion is only for subscribers, you can sign up here before using the exclusive coupon.



What happens if I forget to apply the coupon?

When placing an order, you accept the price stated on the checkout page. Unfortunately, we cannot apply a discount code or reimburse you once you have completed your order.


Can I cancel the order to place a new one if I forgot to apply the coupon?

Your order is only eligible to be canceled and modified within 02 hours of placing the order. After that time, the order is locked for processing and can no longer be canceled or modified. 

If the coupon is received after you place an order, it will become invalid after you cancel the previous one.


What happens if I want to cancel the order using a coupon?

If you want a refund, you will receive a refund for the entire portion of the purchase you paid for. However, the coupon cannot be returned.


Can I get a refund for the discount amount if I forgot to apply the coupon?

The coupon discount should be added BEFORE placing the order. Macorner refuses to refund any of the discount amounts if customers forgot to apply the code during checkout.


How can I find Macorner coupons?

Macorner coupons help you save big on your purchases. Collect from a variety of coupons by signing up via email and get an instant discount at the time of checkout. You can subscribe to our mailing list here for further promotions.


Why have I subscribed but haven’t received any coupons?

The promo code is offered in the email for specific subscribers.

Macorner members will be joining Monthly Double-day Promotion (1.1, 2.2, 3.3, …,11.11, 12.12 Private Sale), so please keep your eyes peeled for tons of surprises in the forthcoming emails.


Who can I contact if I am having trouble using a coupon?

If you refer to all the FAQs and still have trouble using a coupon, feel free to submit a ticket here. Please fill in all the required fields and attach a screenshot of your checkout page that shows the promo code and all items in your cart.